The Only CRM That Thinks Like a Shop Owner.
Stop sending generic "we miss you" emails. Catalyst CRM syncs with your POS to use deep-data triggers and multi-channel outreach, putting the right message in front of the right customer at the exact moment they need service.
Build your own Campaign with our Trigger Builder System
Powered by Your POS. Driven by Results.
While competitors offer primitive 'last visit' filters, Catalyst CRM deep-dives into your existing POS data.
Build complex, custom triggers on the fly using any combination of service history, vehicle specifics, and revenue data.
Want to target BMW owners who declined brake service six months ago and have a lifetime value over $2,000? One click, and you’re there.

Key Features
Live Match Count
Instantly see exactly how many customers fit your criteria based on your actual shop history before you spend a dime.
Universal Triggers
Build a trigger once and apply it across Email, SMS, and Postcard campaigns simultaneously.
POS-Synced Filters
Filter by Make/Model, Year, Maintenance Reminders, RO Value, and even the "Silence Gap"

Reach Customers Where They Actually Are - Including Their Mailbox.
Digital noise is at an all-time high. Catalyst CRM cuts through the clutter with a true multi-channel approach. We are one of the few platforms in the industry offering integrated Direct Mail Postcards alongside Email and SMS. It’s the 'secret weapon' for high-value retention.
Direct-to-Admin Design
Tweak and approve postcard designs directly through our admin interface - no third-party agency delays.
Hands-Off Execution
We handle the printing and mailing; your POS data ensures the right address every time.
The Triple Threat
Deploy coordinated "surround sound" marketing - send a postcard, follow up with an email, and seal the deal with a text.
Retention Metrics
Instantly identify the success of your marketing efforts. Regardless if it is postcards, emails or texts.


Working with your data
Zero-Friction POS Integration
You shouldn't have to change the way you run your shop to use world-class marketing. Catalyst CRM is engineered to integrate seamlessly with all major automotive POS systems. We pull the data out, turn it into revenue, and push the results back into your system.
Live Data Sync
Your customer records, vehicle history, and declined services are updated in real-time.Wide Compatibility
Seamlessly connects with Shop-Ware, Tekmetric, HITS POS and moreAutomatic RO Matching
Our system automatically matches campaign leads back to finalized Repair Orders in your POS for 100% ROI accuracy.
Absolute ROI Accountability
Every Campaign Has a Price Tag. We Show You the Profit.
Marketing shouldn't feel like a gamble. By cross-referencing campaign interactions with your POS Repair Orders, we close the loop. From high-level distribution charts to granular customer-level data, you’ll know exactly which message earned which dollar.
The Master Dashboard
A high-level view of all ongoing and past campaigns, showing total performance vs. specific period growth.RO-Level Tracking
Drill down into any campaign to see which customers became leads and the exact dollar amount earned from their visit.Conversion Visualization
Track the "Retention Funnel" from initial message delivery to the final swipe of the customer's card at your shop.


