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Powered by Your POS. Driven by Results.

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The Only CRM That Thinks Like a Shop Owner.

Stop sending generic "we miss you" emails. Catalyst CRM syncs with your POS to use deep-data triggers and multi-channel outreach, putting the right message in front of the right customer at the exact moment they need service.

Build your own Campaign with our Trigger Builder System

Powered by Your POS. Driven by Results.

While competitors offer primitive 'last visit' filters, Catalyst CRM deep-dives into your existing POS data.
Build complex, custom triggers on the fly using any combination of service history, vehicle specifics, and revenue data. 

Want to target BMW owners who declined brake service six months ago and have a lifetime value over $2,000? One click, and you’re there.

Triggers

Key Features

Live Match Count

Instantly see exactly how many customers fit your criteria based on your actual shop history before you spend a dime.

Universal Triggers

Build a trigger once and apply it across Email, SMS, and Postcard campaigns simultaneously.

POS-Synced Filters

Filter by Make/Model, Year, Maintenance Reminders, RO Value, and even the "Silence Gap"

Conditions

Reach Customers Where They Actually Are - Including Their Mailbox.

Digital noise is at an all-time high. Catalyst CRM cuts through the clutter with a true multi-channel approach. We are one of the few platforms in the industry offering integrated Direct Mail Postcards alongside Email and SMS. It’s the 'secret weapon' for high-value retention.

Direct-to-Admin Design

Tweak and approve postcard designs directly through our admin interface - no third-party agency delays.

Hands-Off Execution

We handle the printing and mailing; your POS data ensures the right address every time.

The Triple Threat

Deploy coordinated "surround sound" marketing - send a postcard, follow up with an email, and seal the deal with a text.

Retention Metrics

Instantly identify the success of your marketing efforts. Regardless if it is postcards, emails or texts.

Postcards preview
Zero-Friction POS Integration

Working with your data

Zero-Friction POS Integration

You shouldn't have to change the way you run your shop to use world-class marketing. Catalyst CRM is engineered to integrate seamlessly with all major automotive POS systems. We pull the data out, turn it into revenue, and push the results back into your system.

  • Live Data Sync
    Your customer records, vehicle history, and declined services are updated in real-time.

  • Wide Compatibility
    Seamlessly connects with Shop-Ware, Tekmetric, HITS POS and more

  • Automatic RO Matching
    Our system automatically matches campaign leads back to finalized Repair Orders in your POS for 100% ROI accuracy.

Absolute ROI Accountability

Every Campaign Has a Price Tag. We Show You the Profit.

Marketing shouldn't feel like a gamble. By cross-referencing campaign interactions with your POS Repair Orders, we close the loop. From high-level distribution charts to granular customer-level data, you’ll know exactly which message earned which dollar.

  • The Master Dashboard
    A high-level view of all ongoing and past campaigns, showing total performance vs. specific period growth.

  • RO-Level Tracking
    Drill down into any campaign to see which customers became leads and the exact dollar amount earned from their visit.

  • Conversion Visualization
    Track the "Retention Funnel" from initial message delivery to the final swipe of the customer's card at your shop.

Campaign Dashboard preview
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The first step towards your complete Autoshop success

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